Supply Chain Process Documentation Training Specialist

Job Title: Supply Chain Process Documentation & Training Specialist

Location: Remote
Work Arrangement: 100% Remote
Employment Type: Recruit
Visa Requirement: Visa Independent

We are looking for a hands-on Process Documentation and Training Specialist to create, maintain, and publish clear process documentation and support training delivery.

The ideal candidate will work closely with process engineering and change management teams to ensure processes are accurately documented, updates are communicated effectively, and employees have the necessary guidance and learning materials to perform their work consistently.

This role requires strong documentation, communication, organizational, and training skills, along with the ability to manage multiple tasks and stakeholders independently.

• Work as a hands-on individual contributor, taking ownership of assigned documentation and training deliverables.
• Create, maintain, and publish Standard Operating Procedures (SOPs) and other process documentation.
• Develop work instructions, process guides, and supporting documentation.
• Support training delivery, process engineering, and change management activities.
• Create and deliver training materials, including user guides, job aids, videos, and live training sessions.
• Manage multiple documentation and training tasks while coordinating with different stakeholders.
• Track deadlines, follow up proactively, and ensure assigned tasks are completed on time.
• Maintain accurate and up-to-date documentation and training content.
• Ensure documentation is clear, consistent, accessible, and easy to follow.
• Support process updates and communicate changes effectively to relevant teams.

• Demonstrated experience creating and maintaining SOPs, work instructions, and process documentation.
• Experience developing training materials and supporting training delivery.
• Strong written and verbal communication skills.
• Excellent organizational and time-management skills.
• Ability to manage multiple tasks and work independently.
• Strong attention to detail and commitment to documentation accuracy.
• Experience coordinating with multiple stakeholders and tracking deliverables through completion.
• Ability to simplify complex processes into clear and easy-to-understand documentation.

• Experience in supply chain, logistics, warehousing, data centers, or manufacturing environments.
• Experience with process mapping and process improvement methodologies.
• Knowledge of Lean and Six Sigma methodologies.
• Familiarity with document control practices and quality management systems such as ISO 9001.
• Experience writing structured documentation and maintaining content in knowledge bases.
• Experience creating training content using video and screen-recording tools.
• Familiarity with AI tools for documentation drafting, research, and training material development.

• Accurate, current, and accessible SOPs, work instructions, and process documents.
• Timely publication and maintenance of process documentation.
• Practical and easy-to-understand training materials.
• Training content aligned with documented processes.
• Effective tracking and completion of documentation and training assignments.

• Location: Remote (USA).
• Work Model: 100% Remote.

Visa Requirement: Visa Independent.