System Engineer Intune Ad Admin

Bachelor's Degree in a related field and three years of progressively responsible, professional level analyst and systems experience in a largescale Information Technology environment; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
Intune Endpoint Management and Azure Microsoft Entra ID, Azure Administration, and Active Directory experience required.
PowerShell Scripting is preferred.

Preferred Skills Knowledge of, and ability to demonstrate:
Command of comprehensive inventory management principles.
Strong verbal and written communication skills.
Excellent customer service skills and soft skills.
Prioritizing and assigning work.
Administration of Azure, Azure Admin Portal, with proficiency in PowerShell
Installing, configuring, critical thinking, excellent troubleshooting skills, with strong technical aptitude on all Windows 10/11, Apple, Android, Azure, Entra ID, Intune, Active Directory platforms, systems.

Knowledge of networking and how things are connected and routed on the network (ethernet and Wi-Fi).
Analyzing processes, information, and data- to help provide and recommend solutions.
Create and update documentation and knowledge articles.

Preferred Qualifications:
Experience in basic Network troubleshooting, diagnostic, and repair.
Experience performing day-to-day Troubleshooting, Diagnostic and support of laptops, printer, etc.
Security and patch management experience desired.
Experience with ServiceNow Ticketing system.
Windows 11 Operating System experience.
Microsoft M365 support Experience
M365 Copilot/ Copilot Chat /Teams Administration
Microsoft Intune, Endpoint Configuration Manager

Technical Skills:
Office 365 Experience in supporting, installing, troubleshooting, M365 mainstream products. (including: Microsoft Teams, Teams Premium, New Outlook, etc.) Microsoft Intune, Endpoint Configuration Manager
Strong hands-on experience in hardware and software infrastructure tools
Excellent knowledge of Windows 10/11, Windows Server 2012-2019, M365, Microsoft Azure, Microsoft Teams.
Understanding of daily operations and delivery processes
Application / software installation and troubleshooting
Knowledge and experience with ServiceNow (San Diego or later version) ticketing tools
Windows System administration
Strong Troubleshooting Skills
Hardware, operating system & software knowledge of laptops, desktops & mobile devices Android & iPhone.
Working knowledge of supporting computer peripherals, network copiers, Video conference equipment etc.
Understanding of Microsoft Active Directory 2012 of later, and networking topology
Strong knowledge of server and network equipment