Technical Trainer

Technical Trainer - Entry - Training Specialist

Montgomery AL (Onsite)

03-06+ months Contract to hire

Position Description:

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• Experience must be in IT related applications with a good understanding of computers/technology and functional based training skillsets.
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• Develop a training strategy and implementation plan.
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• Conduct training needs assessments, job task analyses, and software application evaluations to organize complex information, develop training content, and determine the best training format to meet training goals and objectives.
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• Develop manuals, job aids, training guides, brochures, newsletters, or other materials as it pertains to user education.
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• Develop instructor guides and participant manuals for instructor led / classroom-based training.
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• Develop web-based training when appropriate to support the overall learning objectives of the system end users.
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• Create content outlines and storyboards for interactive web-based training programs.
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• Leverage training development tools to create graphical and page layout designs for interactive training.
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• Record and create professional-looking videos and training material.
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• Review project documentation and attend project meetings to identify any impact to training and make recommendations on changes to training program based on impact analysis.
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• Develop assessments that meet the project’s training objectives. Provide functional analysis for data integrity, compliance with State of Alabama processes/procedures and/or enhancement testing processes required for the successful implementation of changes and data migrations.
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• Review and attend vendor/project meetings as needed to learn new systems, analyze functional requirements of the applications, comprehend changes within the system and test any future changes within the software.
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Skills Required:

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• Good interpersonal and communication skills
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• Experience with planning and implementing an effective training curriculum
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• Collaborate with management to identify training needs
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• Schedule and coordinate training classes as required
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• Time management and organizational skills
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• Good analytical skills
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• Strong PC skills and previous experience with training IT/Client software applications
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• Works effectively under pressure and accommodates deadlines
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Experience Required:

At least 3 years’ experience in the following training specifications:

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• Instructor led training experience
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• Developing training materials/job aids/manuals – experience with Visio and Word
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• Experience with virtual/remote training platforms such as WebEx and MS Teams
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