Teller Travel Team

Job TitleTo create an exceptional customer experience by ensuring all transactions are processed accurately. Keep accurate records of currency and negotiable instruments while following bank policies and procedures. Being part of the Travel Team requires travel between any of our banking centers, as needed. Provide referrals for new products and services based on customer needs on a daily basis.Duties & ResponsibilitiesDeliver exceptional customer service by engaging, educating and building personal connections with our customers.Accept and process deposits and withdrawals on commercial, personal, and savings accounts. Cash various types of checks according to established policiesCount, sort and package currency and coin. Prepare and fill change orders for commercial customersUse computer system/software to handle all bank offered servicesBalance cash daily following standard proceduresMake referrals of banks services to new and existing customers.Follow the banks established sales and service processBuy and sell money to stay within assigned cash limitPerform other duties as assignedMinimum QualificationsWork Experience1 year of previous Teller experienceAbility to travel and work at various designated Jefferson Bank locations on a daily basisAble to work 40 flexible hours per week including SaturdaysExcellent customer service skills while handling variety of dutiesValid Drivers License with reliable transportationPreferred Experience (Optional)2 years of previous Teller experienceProficiency in financial platforms such as core system and CRM as well as working with cash recyclersSupervisory ExperienceNoneEducation/Skills/ExperienceHigh School Diploma or GED EquivalentEquipment/Machines/SoftwareExcellent computer literacy in all Microsoft Programs (Outlook, IE 11, Word, Excel, Power Point, Adobe)Ability to work with office equipment proficiently such as personal computers, laptop, smartphone, tablet, phone systems, copiers, scanners, shredders, fax machines and other digital devicesAbility to use adding machine/calculatorUse of coin and bill counterPosition Includes DrivingYes, must provide and maintain valid Drivers License with reliable transportationCompetency RequirementsStrong and positive interpersonal skills with the ability to interact with a wide range of individuals and situations with professionalism.Must be able to communicate effectively, coherently and in a concise manner with customers and colleagues verbally and in written formOrganizational skills with ability to multi-task and follow assigned tasks through completionAbility to work independently with minimal supervisionMust be accustomed to a fast-paced office environmentMust have and maintain a safe driving recordMust have good time management skillsPhysical RequirementsMust be able to stand for up to 8 hours per dayMust be able to reach, bend and lift files up to 30 lbs.Must be able to type on a keyboardMust be able to speak to and hear customersMust be able to read a laptop/desktop computer monitorMust be able to be mobile in an office environmentMust be able to drive to any banking center location as neededMust be able to reach all teller tubesThis job description does not imply an employment contract, nor is it intended to include every duty and responsibility that employee is responsible. Duties and tasks may be assigned by management team based on department and business needs.