Tristar JCB - Outside Sales Representative

Outside Sales RepresentativeTriStar JCB is the JCB dealer for Tennessee, with a strong commitment to providing the best products and customer support in the market. We are investing in our workforce and offering a highly competitive compensation and benefit program to ambitious candidates who possess the desire and mentality to excel at both the personal and professional levels. TriStar JCB is an authorized dealer for JCB construction equipment including compact track loaders, skid steer loaders, rough terrain forklifts, backhoes, wheel loaders, excavators, telehandlers, and aerial equipment, among others.Position SummaryTriStar JCB currently has an opening for an Outside Sales Representative to support our machine sales coverage. This position is responsible for providing exemplary customer satisfaction to assigned accounts through the sale and promotion of products and services offered by TriStar JCB. As a field-based team member, the Outside Sales Representative will serve as the primary liaison between TriStar JCB and the customer.QualificationsAt least 2 years of inside/outside sales support, and/or parts/service sales experience preferably in the equipment sales or rental industry.Strong customer service skills and a customer-centric approachExcellent communication skills, both verbal and writtenAbility to multitask, prioritize, and manage time effectivelyProficient in using CRM software and MS Office SuiteStrong problem-solving skills and attention to detailAbility to work independently and as part of a teamFamiliarity with commercial and consumer financeMotivated/self-starterResponsibilitiesThe successful candidate will play a key role in driving sales and building strong relationships with customers in the industryThis role involves handling inbound and outbound sales inquiries, providing product information, and closing salesRespond to sales inquiries via phone, in person, and through emailMake outbound customer visits to prospective and existing customersIdentify customer needs and recommend appropriate equipment solutionsProvide detailed product information, including features, benefits, and pricingPrepare and process sales orders accurately and efficientlyFollow up on quotes and leads to convert them into salesCoordinate with the operations team to ensure timely delivery of equipmentBuild and maintain strong relationships with new and existing customersHandle customer complaints and concerns with professionalism and escalate issues when necessaryEnsure high levels of customer satisfaction through excellent serviceMaintain accurate records of customer interactions and sales activities in CRM systemsProvide regular sales updates to managementStay updated on product knowledge and industry trendsTriStar JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at https://www.jcb.com/en-gb/about/careers.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.