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User Experience Designer Mid Level
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Posted on: Nov 09, 2026
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Raleigh, North Carolina
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Onsite
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Full-time
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Job Title :
User Experience Designer Mid Level
Job Type :
Full-Time
Job Location :
Raleigh North Carolina United States
Remote :
No
Job Description :
- 3 years or more of experience in process mapping, process improvement, user interviews, and provider journey mapping.
- Proficiency in process mapping, workflow analysis, continuous improvement, and provider experience optimization.
- Experience with healthcare providers, rural health programs, digital health solutions, or clinical environments.
- Experience in telehealth, EHR workflows, remote patient monitoring, IT, AI, or emerging healthcare technologies.
- Experience with stakeholder coordination, SLAs, RACI frameworks, data collection, surveys, focus groups, and reporting.
- Excellent verbal and written communication skills.
- Map and continuously refine end-to-end provider journeys, workflows, handoffs, and service processes.
- Gather provider feedback through interviews, surveys, focus groups, listening sessions, and operational data.
- Identify workflow barriers, service gaps, and cross-organizational issues and implement process improvements.
- Coordinate external partners to streamline provider access to technology resources, assistance, and digital health services.
- Develop provider guidance, process documentation, evaluation measures, dashboards, reports, and presentations.
- Support rural healthcare organizations adopting IT, AI, telehealth, and other emerging digital health solutions.
Resourcesoft is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
For more information about Resourcesoft and our services, please visit our website.
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Position Details
Posted:
Nov 09, 2026
Reference Number:
22590-27990
Employment:
Full-time
City:
Raleigh
Job Origin:
CIEPAL_ORGANIC_FEED
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