User Experience Designer Mid Level

Description (including, but not limited to):

• Designing and optimizing user interfaces and experiences for web and mobile applications, ensuring usability and accessibility standards
• Conducting user research, interviews, and usability testing to gather insights and improve design decisions
• Developing wireframes, prototypes, and visual designs using tools like Adobe XD, Figma, or Sketch
• Collaborating with stakeholders, product managers, and development teams to align design goals with business objectives
• Creating user personas, journey maps, and interaction flows to inform design strategies and solutions
• Ensuring consistency in branding and design elements across all user touchpoints
• Staying up to date with design trends, tools, and emerging technologies to enhance user experiences
• Documenting and presenting design concepts, guidelines, and deliverables to stakeholders and team members

Mandatory Skills:

1. Bachelor's degree in a field related to business, public health, public administration, health administration, healthcare management, nursing, information systems, or a discipline related to the area of assignment; OR an equivalent combination of education and experience.
2. One to three (1-3) years of provider relations, program coordination, care coordination, outreach, or telehealth implementation with preference for experience in rural health outreach, digital health solutions, public health programming.
3. Demonstrated process mapping and process improvement abilities. -3 years
4. Demonstrated liaising and customer service skills
5. Experience with interfacing with healthcare providers. -2 years
6. Familiarity with federal and/or state contracts and grants.
7. User interviews -3 years
8. User journey mapping- 3 years

Desirable Skills:

1. Familiarity with rural health challenges and resources in North Carolina preferred.
2. Expected Skills: Able to work without assistance; can provide limited leadership to others; able to manage medium complexity work efforts; may have industry experience.