User Experience Research Intern Apply
At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. Theres something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. Were energized by new challenges and new possibilities-and were just getting started!
We are looking for an energetic individual with a passion for users and a desire to contribute to impactful user experiences to join as a full time intern for the summer (May-August). Collaborating closely with a cross-functional team, our actionable insights and artifacts guide, and provide direction and confidence in product decisions. As advocates for customer needs, we cultivate a culture of research and continuous learning throughout the company. The User Experience Research Intern will benefit from the valuable mentorship our experienced team members can provide. This will preferably be a hybrid role out of our Waltham, MA office.
Who You Are:
Pay Transparency - All Employees
$30$30 USD
Why Youll Love Us:
Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.
Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
Notice to Recruiters and Staffing Agencies:
Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
We are looking for an energetic individual with a passion for users and a desire to contribute to impactful user experiences to join as a full time intern for the summer (May-August). Collaborating closely with a cross-functional team, our actionable insights and artifacts guide, and provide direction and confidence in product decisions. As advocates for customer needs, we cultivate a culture of research and continuous learning throughout the company. The User Experience Research Intern will benefit from the valuable mentorship our experienced team members can provide. This will preferably be a hybrid role out of our Waltham, MA office.
Who You Are:
- Bachelors degree in Human-Computer Interaction (HCI), Human Factors, Usability, Information Design, Psychology, or a related field
- Masters degree in Human-Computer Interaction (HCI), Human Factors, Usability, Information Design, Psychology, or a related field preferred
- Knowledge of exploratory research activities such as discovery, contextual inquiry, ethnography, and diary studies
- Knowledge of evaluative qualitative and quantitative research methods such as usability testing, heuristics evaluations, surveys, and clickstream analysis
- Self-motivated, detail-oriented, and able to manage multiple projects
- Eager to learn
- Good communication and collaboration skills
- Familiarity with a variety of research methodologies, running usability studies, and performing data analysis
- Familiarity with Usertesting.com, Optimal Workshop, and survey tools is a plus
- Familiarity with Figma is also a plus
- Collaborate with members of the research and design teams to improve the overall user experience
- Plan and conduct user research studies, such as interviews, moderated and unmoderated usability sessions, surveys, card sorts, etc.
- Assist ongoing research with note-taking and observation
- Write testing scripts, track and manage data, synthesize and present findings
- Help with recruiting and scheduling participants
Pay Transparency - All Employees
$30$30 USD
Why Youll Love Us:
- We celebrate one anothers differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
- Join the experts. If you're passionate about supporting businesses and organizations, you wont find a better spot to share your talent. Were dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
- Youll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
- A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family
Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.
Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
Notice to Recruiters and Staffing Agencies:
Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
