Warehouse Operations Leader

Warehouse Operations LeaderKelly Services is Hiring!Location: San Francisco, CA (On-Site, 5 Days per Week) Salary: $115,000 $140,000 DOE + Performance Bonus Direct Hire Opportunity Benefits: Medical, Dental, Vision, Life Insurance, 401(k) Match, PTO, Paid Holidays, Profit SharingLead a High-Growth Warehouse OperationKelly Services is seeking an experienced Warehouse Logistics Manager for a direct hire opportunity with a rapidly growing promotional products fulfillment company serving some of Silicon Valley's leading technology organizations.This is an exciting leadership role for a warehouse professional who thrives in a fast-paced environment, enjoys driving operational excellence, and has a passion for building successful teams. You'll oversee a high-volume operation that processes approximately 500 orders per day, manages over 15,000 SKUs, and supports multiple e-commerce fulfillment programs.What You'll Be DoingAs the Warehouse Logistics Manager, you will:Lead day-to-day warehouse operations including receiving, inventory control, quality assurance, kitting, packaging, returns, and shippingManage warehouse staff through hiring, coaching, training, and performance managementDevelop and implement warehouse SOPs and best practicesEnsure inventory accuracy across multiple customer programsSchedule quality control, kitting, and fulfillment activities using NetSuite WMSMaintain service-level agreements (SLAs) across 30+ e-commerce storesPartner with Account Management teams to communicate priorities and schedule updatesManage carrier relationships including UPS, FedEx, USPS, freight, and courier providersMonitor key performance indicators (KPIs), labor productivity, fulfillment accuracy, turnaround times, and profitabilityIdentify process improvement opportunities to support continued growth and operational efficiencySupport warehouse expansion, onboarding of new clients, and scaling initiativesQualified Candidates Will Have5+ years of warehouse logistics management experience Experience overseeing: Inventory management Quality control programs Kitting and packaging operations Returns and exchange processes Picking, packing, and fulfillment Experience managing large SKU counts and multiple customer accounts Strong leadership, communication, and team development skills Experience with Warehouse Management Systems (WMS) and shipping softwarePreferred QualificationsNetSuite WMS experienceE-commerce fulfillment experienceShopify fulfillment experience5S Certification or Lean Manufacturing/Warehouse experienceWhy Join This Team?Competitive compensation package Performance bonus opportunities 401(k) with employer match Comprehensive benefits package Growth-oriented company culture Opportunity to lead a large-scale warehouse operation supporting nationally recognized brands Direct impact on business growth and operational successIf you're a hands-on warehouse leader ready to take the next step in your career, apply today through Kelly Services for this exciting direct hire opportunity.