Windows Storage And High Availability

Job Title: Windows Storage and High Availability
Job Location: Redmond,WA
Job Type: Contract

Job Description:

Standard for all Tracks
o 4+ years of experience in Windows Administration, Networking, Performance Tuning, Patch Management, Windows Upgrades into production environment, including customer facing or customer support roles.
o Need to be flexible to work in shifts following US holiday calendar. Majority work time will be EST time zone.

Technical Skills
Storage & High Availability (HA):
Hyper V | Hypervisor | Hyper V Architect
Cluster| Failover Cluster | Clustering
SAN | NAS-Storage Technologies
Backup technology -VSS- Volume Shadow Copy Service
Windows Firewall
Storage & Backup | Configuration | Types | Stack
Server 2008 till 2019 | features | variances.
Windows Update| Type of Updates | Cumulative Update | LTSC Long Term Service Channel
DFS & MSDTC- Microsoft Distributed Transaction Coordinator
VSS | Back up
Server Core machine | Server Hardware | Upgrading Server
Points: - quorum in cluster
failover cluster
Hyper-V checkpoints
check disk

Soft Skills
o Leadership - handle technically challenging and politically sensitive customer situations
o Strong communications skills Excellent spoken and written English communication.
o Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence
o The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable
o Demonstrable troubleshooting skills
o Cross-team collaboration