Workday Integration Specialist

Workday Administrator & Integrations SpecialistDepartment: Information TechnologyReports To: Director of Application DevelopmentLocation: OnsiteEmployment Type: Full-TimeKey ResponsibilitiesTenant Administration & System OptimizationServe as the primary technical owner for Workday HCM, managing configuration across Core HCM, Onboarding, and Time/Absence.Maintain, test, and enhance Business Process Framework (BPF) configurations, condition rules, and validation rules to support corporate and field branch operations.Manage Workday security architecture: maintain role-based, user-based, and domain security policies, ensuring compliance, data privacy, and audit readiness.Lead the evaluation, regression testing, and deployment of Workday’s semi-annual feature releases (R1/R2) in partnership with HR stakeholders.Integration Development & Operational MonitoringActively monitor, support, and troubleshoot scheduled integration runs, proactively diagnosing interface failures, payload drops, and data discrepancies.Maintain and build integrations using Enterprise Interface Builder (EIB), Core Connectors, Document Transformation, and Workday Studio.Support critical automated feeds connecting Workday to surrounding enterprise systems (including our ATS, external time-tracking/dispatch systems, and downstream ERP engines).Build and refine custom transformations (XSLT) and web services (SOAP/REST) to support evolving data requirements between IT, HR, and Operations.Managed Services Transition & Operational ExcellenceLead technical cutover and knowledge transfer from our incumbent Workday Managed Services Provider (AMS).Audit and document the current tenant footprint: inventory active integrations, runbooks, credential rotations, and open technical debt.Establish internal ticketing, change management, and environment promotion standards (Sandbox/Preview to Production) to ensure system stability.Reporting, Analytics & Data IntegrityDesign, build, and maintain complex custom reports (Advanced, Matrix, Composite) and calculated fields for HR leadership, Finance, and Executive teams.Perform regular tenant data audits to identify configuration gaps, synchronization failures, or orphan records, driving automated data validation where possible.Required QualificationsExperience: Minimum 3–5 years of dedicated, hands-on Workday HCM system administration in a mid-to-large enterprise (preferably multi-location, distributed field, or hourly workforces).Integrations Expertise: Proven, demonstrable track record developing, modifying, and troubleshooting Workday integrations using EIBs, Core Connectors, and Workday Studio.Proficiency in XSLT, XML, and Web Services APIs.Security & Governance: Solid understanding of Workday security groups (role-based, user-based, intersection), business process definitions, and supervisory organization structures.Cutover / In-Sourcing Mindset: Comfort stepping into a tenant built or maintained by a third-party vendor, conducting technical discovery, and establishing internal runbooks.Problem-Solving & Communication: Strong interpersonal skills with the ability to translate complex technical constraints into clear, pragmatic solutions for non-technical HR and business leaders.Preferred QualificationsWorkday Pro Certification (Core HCM, Integrations, or Reporting) is a strong plus.Prior experience transitioning a Workday environment from an external AMS/managed service partner to an internal IT model.Experience interfacing Workday with enterprise ERP systems (e.g., JD Edwards/E1, SAP, Oracle) or industry-specific field service management tools (e.g., ServiceTitan).Exposure to modern recruitment platform integrations (e.g., iCIMS)Benefits: Health, Dental, Vision, 401K, paid time off, tuition reimbursement, parking