Job Title: IT Support Specialist (US Citizen Only) Location: Remote We are currently seeking candidates who meet the following qualifications Responsibilities: Provide first-line technical support to users via phone, email, and in-person, addressing hardware, software, and network issues. Diagnose and troubleshoot technical problems related to computers, printers, and other IT equipment. Assist with the setup, configuration, and maintenance of hardware and software. Manage user accounts, permi