Summary of Performance Expectations
Responsible for the administration of end‑user related hardware and software solutions in a multi‑user environment, including PCs, laptops, thin‑clients, mobile devices, MSI packages, Group Policy, etc. Performs Active Directory maintenance and support. Configures, integrates, and administers multiple Desktop Management Systems. Provides expert‑level support for all Desktop Management functionality. Ensures adherence to security policy for client software and