Role: This position will focus on card dispute/fraud claims including, but not limited to, assisting member with card fraud/dispute questions, investigation of initial card claims, processing any chargebacks and completing the closeout/finalization of the claim. Serves as a backup to assist on non-card fraud issues.
Major Duties and Responsibilities
Utilize available technology and systems to mitigate financial loss to the credit union
Monitor, review and investigate daily, weekly, monthly a