Shared Services: IS Service Desk (Full-Time, Day Shift)
Job Summary
The Service Desk Analyst provides customers technical support of incidents, inquiries, access security, and requests for services via phone and appropriately triages, resolves, and escalates incidents to appropriate points of contact as defined within the Information Services support processes. Services may be provided for all LLUH entities, partners, and patients. Performs other duties as needed.
Education and Experience
Assoc