Senior Bilingual Business Analyst to collaborate with UX, design, content manager & technical teams. An initial 1 year contract. Possibility of a 1 year renewal. Hybrid 3 days a week in Montreal, QC. 7.5 hour work days Responsibilities:User & Experience UnderstandingConduct user interviews, workshops, and observationsIdentify needs, pain points, risks, and success criteriaMaintain strong proximity to end users and stakeholdersBusiness & Process AnalysisAnalyze Client Space needs rela