Work Schedule Hybrid: 3 days onsite in Mt. View, CA weekly Office Hours: 10am - 7pm NOTES FROM CALL: Jr. role Handling tickets and using Jira as customer support rep. Managing the support ticket queue. They want someone with 5-6 years of experience with level I and II. But should have a lot of triaging experience working with groups like legal, complain axe, product, design, 3rd party vendors (think Honda customers). --design, legal models, compliance. local requirements could b