Strong analytical skills to identify and troubleshoot issues in payment systems.
Ability to -
Clearly communicate verbally to team members and branch managers, as well as possibly customers
Synthesize findings in writing and make recommendations for procedural changes.
These would be nice to have-
Basic understanding of SQL / ability to run simple queries
Familiarity using communication and collaboration tools like Slack, Microsoft Teams, or Confluence.
Provide routine and clerical support
Audit