Job Overview
Deliver world‑class IT support to onsite and remote end users.
Responsibilities
Deliver world‑class IT support to onsite and remote end users.
Independently resolve complex, break/fix issues in person or via telephone.
Troubleshoot Windows 10 Microsoft Office 2013 - 365; Outlook, Excel, Word, PowerPoint, Teams, iOS & Android operating systems, Internet/Intranet, anti‑virus, disk encryption, VPN, Webex and printing.
Perform installations, replacements, imaging, upgrades and