This is a 12 month, full time, contract position,5 days a week, 8 hours/day. Interacts with customers; gives information in response to inquires about accounts, products, and servicesTypical functions:Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontin