XTEN-AV is the worlds first and only AI powered professional AV design platform which automates multiple types of drawings and documents which lets AV designers, integrators and manufacturers replace legacy methods of design & documentation and increase their efficiency and productivity by 10X.We ar

Manager, Customer Support (India)Support Delivery ManagerAt Vimeo, we’re passionate about delivering exceptional customer experiences and ensuring our users receive the highest quality of support. What You’ll Do:Deliver Outstanding Support Operations:Lead your team to efficiently resolve custome

Lead your team to efficiently resolve customer inquiries across various support channels, ensuring the team consistently meets service level agreements (SLAs), achieves high customer satisfaction (CSAT) scores, and maintains excellent quality standards. We’re looking for a Support Delivery Manager

As a Customer Support Associate, you will be responsible for assisting our customers via chat and email during overnight hours, ensuring their inquiries and concerns are addressed promptly and effectively. Requirements:Previous experience in customer support or a related field is preferred. Familiar

Job SummaryThe Technical Customer Support Manager is responsible for overseeing the field service department's operations, ensuring exceptional customer service, and leading a team of service department personnel. Develop and maintain a service agent network that is technically competent, responsive

Collaborate with Service teams to establish escalation processes, ownership and decision treeBuild mechanisms for timely identification of events, incidents and escalations for containmentBASIC QUALIFICATIONS- 5+ years of technical product or program management experience- Experience managing progra

Experience using content publishing tools to write, format, manage, and publish technical content on the web. Background in Technical Support. Manage multiple content projects simultaneously while collaborating with subject matter experts to ensure technical accuracy.

We are seeking enthusiastic, proactive School Support Executive to join our Coschool. Job Description:Supporting teachers in actively involving their students with the Coschool product.

The Customer Support Executive will be responsible for handling day-to-day customer inquiries, providing exceptional online and offline customer service, ensuring customer satisfaction, and offering technical support. Customer Support, Customer Service, and Customer Satisfaction skills. Experience i

Excellent phone etiquette and customer service skills Ability to persuade and influence customers Good problem-solving and negotiation skills Ability to work well in a team environment Proficiency in using CRM software Prior experience in a telecalling or sales role is preferred Ability to convince