Administrative Specialist (Remote)

Company Description Homemakers is a provider of building products serving both commercial clients and DIY customers. The company offers an extensive range of homewares and housewares across departments including paint, DIY, electrical, home heating, bathroom, and doors & floors. Homemakers supports customers with products for home improvement, renovation, and interior upgrades. In addition to retail offerings, the company provides a professional fit-out service through a dedicated team delivering comprehensive and competitive solutions nationwide. This combination of product range and service support enables Homemakers to meet diverse customer needs across the country.Role Description The Administrative Specialist (Remote) is a full-time role responsible for supporting daily business operations and customer-facing activities. This position includes managing correspondence, scheduling, document preparation, and maintaining organized digital records. The role involves assisting with order processing, coordinating with internal teams, and responding to customer inquiries in a timely and professional manner. The Administrative Specialist will also help with basic reporting, data entry, and support finance-related administrative tasks such as invoice tracking and payment follow-up. This remote role requires consistent online availability, clear communication with colleagues and customers, and proactive management of workloads and deadlines.Qualifications Strong Communication skills, including clear written and verbal communication and professional email etiquette.Analytical Skills to interpret data, review documents for accuracy, and support reporting and problem-solving.Administrative Assistance experience in scheduling, documentation, data entry, and digital file management.Customer Service skills to handle inquiries, resolve issues, and support a positive client experience.Foundational understanding of Finance tasks such as invoice processing, payment tracking, and basic record-keeping.Proficiency with office productivity tools (e.g., word processing, spreadsheets, email, and video conferencing platforms).Ability to work independently in a remote setting, prioritize tasks, and manage time effectively.Previous experience in retail, building products, or homewares industries is beneficial.High school diploma or equivalent required; further education in business administration or a related field is a plus.