Administrative Specialist

Pay Rate: $19.00-$24.00

RADIAS Health is hiring an Administrative Specialist to provide professional, quality program services to the staff and clients served by Hennepin Housing Support Program and Main Street Housing at Higher Ground St Paul. This position is responsible for the overall management of office and administrative activities and works with a diverse group of external and internal contacts at all levels of the organization. Independent judgment is required to plan, prioritize and organize a diversified workload.

The Administrative Specialist is an integral part of the team and is responsible for the overall organization and management of the office and administrative activities such as: paying client rent and utility bills, maintaining files, documentation of records and electronic record keeping systems, scanning, insurance tracking, ordering office supplies, generating reports, processing incoming and outgoing mail, and managing program bank accounts and financial information. This position works with a diverse group of external and internal contacts at all levels of the organization. Independent judgment is required to plan, prioritize and organize a diversified workload.

Hours: Monday - Friday, 8:00 am - 4:00 pm or 9:00 am - 5:00 pm, 40 hours per week

This position will work fully onsite.

Location: 5812 Lyndale Ave South, Minneapolis, MN 55419

Duties and Responsibilities

• Responsible for maintaining accurate program financial accounts such as RPM & WellsOne and assist the Finance Department as needed to ensure accurate recordkeeping for program budgets.
• Responsible for program Accounts Receivable; processing deposits in RPM, collections from responsible sources, including clients, and support with billing services.
• Responsible for program Accounts Payable; Administer Housing Support subsidies which include paying client rent and utilities, personal needs, vendor payments, entering credit card transactions into RPM, and accurate coding of transactions.
• Responsible for general organization and support for the Housing Support and Main Street Housing programs.
• Maintain files/forms/records, performs scanning documentation into electronic health record, technology equipment, running reports, and submitting renewal materials to the appropriate entity.
• Maintains client records in RADIAS Health's Electronic Health Record (EHR).  This can include tasks such as opening/closing clients, updating insurance and authorizations, tracking and updating data, updating demographic information, updating service plan end dates, etc.
• Monitor, track and report client insurance, program eligibility (using MNITS), authorizations, clinical paperwork completion, staff note completion, electronic note entry errors.
• Housing Support clients living in community - manage all client accounts, accurately track client obligation and rent amounts, utility and phone bills, track benefit renewal dates, aid clients in completing financial forms, assist clients with maintaining their eligibility for cash, food and medical benefits; submit documentation to the County in a timely manner.
• Communicate effectively and professionally with property management, county financial workers, DHS, and others in the community.
• Process XEFTs, generate exports, call bank with export information.
• Update information in Homeless Management Information Systems (HMIS).
• Update information in Mental Health Information System (MHIS)
• Create and maintain program reports as required by Program Director.
• Order and obtain office supplies.
• Processes incoming and outgoing mail.
• Attend and participate in all scheduled team meetings.
• Answer telephone and attend to client and staff issues in a timely and courteous manner.
• Participate as a member of the Safety Committee.
• Maintain a pattern of regular work hours as determined by Program Director. Be able to accommodate flexible working hours when needed.
• Participate actively in on-going professional growth and development; maintain appropriate professional behavior and participate in appropriate supervision.
• Provide Operations support as directed by the Leadership Team.
• Provide administrative support to Program Director, Associate Clinical Directors and Operations Leadership team as directed.

Requirements

• High school diploma or equivalent
• Knowledge of office management with good clerical and organizational skills.
• Familiar with Microsoft Windows and Office programs.
• Excellent attention to detail and organizational skills.

Preferred:

• Associates Degree or 4 years administrative experience
• Administrative experience and financial record keeping
• Experience in healthcare or human services environment

Benefits

• 4 weeks accrued PTO first year of employment

• 12 paid holidays
• Medical, dental, vision, life insurance
• Health Saving Accounts (HSA) + employer contribution and Flexible Saving Accounts (FSA)
• Tuition reimbursement and Student Loan Repayment Assistance
• Dependent Care Account (DCA) + employer contribution
• Reimbursement for professional licensure fees
• Routine supervision from a Mental Health Professional, with access to licensure supervision opportunities
• 403b retirement plan with an employer percentage match
• Employer paid short-term and long-term disability insurance
• Bereavement and paid parental leave
• Employee Assistance Program (EAP)
• Wellness program to support employee overall health and well-being
• Variety of discounts through ADP LifeSmart
• Pet insurance
• Mileage reimbursement
• Casual dress code

RADIAS Health is proud to be a LGBTQIA+, anti-racist, all-inclusive, and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as protected veteran, status as a qualified individual with a disability, or any other protected class status.

RADIAS Health is committed to pay transparency and equity, providing all employees and applicants with access to starting salary.