Archer Engineer/Administrator

Job Title: Archer Platform Engineer/AdministratorLocation: Phoenix, AZHire Type: Contract Job Description:We are seeking an experienced Archer Platform Engineer/Administrator to manage, maintain, and support enterprise Archer environments. The role requires strong expertise in Archer Control Panel, platform upgrades, production troubleshooting, SQL Server, integrations, and platform performance.Key Responsibilities:Administer and support Archer environments across Production and non-Production.Manage Archer Control Panel, services, jobs, logging, authentication, integrations, and platform configurations.Monitor platform health, performance, availability, and capacity.Troubleshoot complex Archer issues across application, infrastructure, database, APIs, and integrations.Use SQL Server/SQL queries for troubleshooting, data analysis, validation, and root-cause analysis.Partner with DBAs on database performance, blocking, latency, long-running queries, and capacity issues.Plan and execute Archer upgrades, patches, hotfixes, deployments, and post-upgrade validation.Support DR/HA exercises, resiliency testing, and remediation activities.Troubleshoot data feeds, APIs, scheduled jobs, notifications, authentication, LDAP, and certificates.Perform RCA for recurring incidents and implement permanent solutions.Support vulnerability remediation, audits, compliance, change management, and production releases.Maintain technical documentation and collaborate with application, DBA, infrastructure, security, and business teams.Required Skills:5+ years of hands-on RSA Archer administration/platform engineering experience.Strong knowledge of Archer Control Panel and Archer architecture.Experience with Archer upgrades, patches, hotfixes, services, jobs, logs, data feeds, APIs, authentication, and performance troubleshooting.Good understanding of Archer applications, fields, records, users/groups, access controls, workflows, and data relationships.Strong Microsoft SQL Server and SQL skills.Ability to troubleshoot database performance issues, including blocking, deadlocks, indexes, execution plans, CPU/I/O, and long-running queries.Understanding of Archer database architecture and risks associated with direct database modifications.Experience supporting enterprise, multi-server/multi-environment Archer implementations.Preferred SkillsArcher application configuration/development and Advanced Workflow.Archer APIs, Data Feed Manager, and integrations.LDAP/Active Directory.IIS and Windows Server.SQL Server administration/troubleshooting.Disaster Recovery / High Availability.Monitoring/logging and automation/scripting.Cybersecurity vulnerability remediation.Professional SkillsStrong troubleshooting and RCA capabilities.Ability to independently own complex production issues.Strong production/change-management discipline and risk awareness.Excellent communication and collaboration skills.Proactive approach to automation, resiliency, and operational improvement