Automotive Service Manager

Automotive Service Manager Mike Terry Ford (Mexia, TX)

Mike Terry Ford in Mexia, Texas is searching for a proven Automotive Service Manager to lead our high-volume service department. If you're a results-driven professional who knows how to run a profitable shop, lead teams, and deliver a world-class customer experience, we want you on our team.

• Run an efficient, profitable, customer-focused service department

• Forecast, set, and hit department goals and budgets

• Hire, train, and develop service advisors and technicians

• Ensure consistent productivity by maximizing technician hours sold daily

• Manage warranty and policy compliance with Ford Motor Company

• Conduct weekly department meetings and maintain full accountability

• Drive CSI and retention through exceptional customer care and follow-up

• Monitor key metrics, reports, and technician productivity

• Ensure shop safety, organization, and compliance with all regulations

• Minimum 3 years' experience as an Automotive Service Manager in a franchise dealership

• Proven track record of leading a profitable service department

• Strong leadership, communication, and customer service skills

• Knowledge of warranty administration, shop operations, and compliance

• Valid driver's license

• Competitive base salary + performance-based bonuses

• Full benefits package including health, dental, and retirement plans

• Career growth opportunities with an established, respected Ford dealer

• Ongoing manufacturer training and support