Community Manager

About the Role:The goal of the Community Manager is to make a memorable impression on potential and existing clients, as well as visitors for both District Offices and our clients. The Community Manager will exhibit professionalism in their appearance, and behave in a friendly, smart, and courteous manner towards our clientele, whether it be over the phone or in person. These qualities are essential to being a successful Community Manager at District Offices.Are you a recent college graduate looking for your first professional job to launch your career?District Offices is a great environment to touch many aspects of a business environment – operations, marketing/social media, sales, accounting, and much more!Essential Duties & Responsibilities:Responsible for the successful operation of a business center, including day-to-day tasks to ensure client satisfaction.Provide executive office services by engaging a diverse network of clients in a high-energy, technologically advanced co-working space.Resourcefully operate all office equipment: Virtual meetings / Teleconference Software / Hardware, Copier, Computers, Printers, Scanners, and Facsimile Machines.Support social media marketing efforts by providing content for the marketing agencyGain a clear understanding of the clients to ensure the best possible handling of requests, visitors, and service requirementsHandle all accounts payable (AP) and accounts receivable (AR)Answer all incoming calls in a professional and efficient manner. Have a good understanding of telephone answering software: Multi-switch telephone lines.Maintain in District Offices approved formats, an accurate and up-to-date log of all client account codes, telephone numbers, and other important information.Assist clients with amenities of the center and area by recommending hotels, restaurants, taxi/limo, courier services, etc. as necessaryOpen and close front desk dailyAttend to client and guest needs by facilitating incoming event planning queries by customizing and executing memorable experiences.Sign for deliveries and receive daily incoming mail for our clients.Independently perform administrative support, including sustaining all business center/ community cafe inventory, while simultaneously managing front desk interactions.Prepare/Schedule client and District Offices meeting rooms and equipment needs.Receive and set-up catering assignments.Be knowledgeable of all other center locations, Corporate team, and District Offices’ services.Create marketing packets when required.Ensure that the center is stocked with paper and office/copier supplies.Assist Director of Sales and Operations Manager when needed, i.e. miscellaneous tasks, etc. Daily postings across all platforms.Other Duties (performed as needed and/or required):Explain telephone features and voice mail programming to clients as necessary.Perform basic phone troubleshooting as required.Assist with coffee and office supply inventories.Assist with outgoing mail, including sorting, forwarding, packaging and proper postage.Assist with the overall cleanliness and maintenance of the center, including spot cleaning.Assist with center security, including locking/unlocking doors.Prepare and configure offices for new clients, including welcome packets.Serve as backup to other similar positions at other locations. May provide backup assistance to other centers as needed or required.Essential Knowledge, Skills & Abilities:Ability to problem solve and multi-taskDemonstrate a positive, pleasant, and professional demeanor.Demonstrate exceptional communication skills.Demonstrate strong organizational skills, ability to prioritize workload, and work efficiently with minimal supervision.Ability to operate office equipment and technology such as computers, printers, scanner & support software, telephones, facsimile machines, postage scales, and copier.Possesses exceptional customer service skills.Effectively manages company specific software programs.Knowledge of Microsoft Office suite, including Word, Excel, and Outlook.Knowledge of social media marketing current best practices.Experience planning social media programs.Planning, managing, and executing social media initiatives.Experience with event planning is a plus.Education and Experience Required:College degree requiredMinimum 6 months experience in an office environment in a similar positionDistrict Offices is an equal opportunity employer.Benefits: 100% paid by employerDental insuranceHealth insuranceVision insuranceSchedule: Monday – Friday 8:30am – 5:30pm