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Data Analyst

Posted on: Oct 16, 2026

Smart IMS Inc
Plano, Texas
Salary: $40 per hour
Onsite
Full-time

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Job Title :

Data Analyst

Job Type :

Full-Time

Job Location :

Plano Texas United States

Remote :

Job Description :

Job Title: Data Analyst
Duration (Contract): 12 Months
Client Location: Plano, TX 75023

Location Preference: Onsite

Job Description:

Responsibilities:

Design, build, and maintain operational reports and executive dashboards providing real-time and historical visibility into D2C fulfilment performance - refreshed on daily, weekly, and monthly cadences with accurate, validated data
Develop customized, interactive Tableau dashboards with self-service capabilities, filtering by warehouse, product category, carrier, time period, and KPI metric - aligned with Fulfilment Manager control tower monitoring workflows
Prepare reports and support stakeholders with deriving insights for Weekly Business Reviews (WBRs) and executive-level presentations
Build and maintain advanced Excel workbooks and templates for D2C fulfilment reporting, carrier forecasting models, and inventory tracking
Write, maintain, and optimize GCP SQL queries to extract, transform, and load fulfilment, inventory, and carrier shipment data from Client's data warehouse - ensuring data accuracy and consistency by validating against SAP ERP, WMS, and OMS source systems
Mine, develop, and distribute data insights that will drive learnings and growth for the eCommerce Operations team
Analyse and develop insights for channel-specific operations data using multiple data sources including Tableau, Kibana, eCommerce business platforms, and other tools
Work closely with the Business Intelligence team to ensure data integrity across Fulfilment, Returns, Operations, and NPS dashboards
Build and maintain weekly outbound volume forecasting models incorporating historical shipment data, order trends, promotional calendars, and seasonality factors by carrier and warehouse
Track, report, and analyse weekly carrier forecast accuracy - measuring actual shipments vs. forecasted volumes by carrier and warehouse with variance commentary and trend analysis
Identify Key Performance Indicators (KPIs), develop a holistic measurement plan, and establish historical benchmarking
Apply deep fulfilment operational knowledge to ensure all reports and dashboards accurately reflect real-world D2C order flow, warehouse operations, and carrier logistics across Client's fulfilment network
Responsible for various testing disciplines, including multivariate, A/B, and user testing to validate hypotheses with data-driven answers
Leverage predictive modelling techniques to provide data-driven thought leadership, helping the business identify areas for improvement in forward and reverse operations
Continually evolve analytics processes and tools; incorporate new data sources to improve understanding of Client's digital business and operations
Proactively work with business units and cross-functional teams - including Category Management, D2C Sales, Finance, and Supply Chain - to understand and translate data-driven initiatives and potential opportunities
Utilize advanced data-driven insights to identify business growth opportunities and provide thought leadership to all levels of the organization

Required Skills, Experiences, Education and Competencies:

Bachelor's degree in engineering, Computer Science, Business, or a related field
2 3+ years of hands-on experience in Data Analytics, specifically within Operations, eCommerce, or Fulfilment environments
Proven experience creating and maintaining Tableau dashboards (or similar BI tools) for both operational and executive audiences
Experience building advanced Excel workbooks, including forecasting models and inventory tracking templates
Familiarity with SAP ERP, WMS, and OMS source systems for data validation purposes
Strong problem-solving ability with excellent communication and data presentation skills
Experience in an eCommerce and/or D2C Commerce environment

The hourly range for roles of this nature are $40.00 to $50.00/hr. Rates are heavily dependent on skills, experience, location, and industry.

cyberThink is an Equal Opportunity Employer.

Position Details

Posted:

Oct 16, 2026

Reference Number:

94890-45036

Employment:

Full-time

Salary:

$40 per hour

City:

Plano

Job Origin:

CIEPAL_ORGANIC_FEED

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Job Title: Data Analyst
Duration (Contract): 12 Months
Client Location: Plano, TX 75023

Location Preference: Onsite

Job Description:

Responsibilities:

Design, build, and maintain operational reports and executive dashboards providing real-time and historical visibility into D2C fulfilment performance - refreshed on daily, weekly, and monthly cadences with accurate, validated data
Develop customized, interactive Tableau dashboards with self-service capabilities, filtering by warehouse, product category, carrier, time period, and KPI metric - aligned with Fulfilment Manager control tower monitoring workflows
Prepare reports and support stakeholders with deriving insights for Weekly Business Reviews (WBRs) and executive-level presentations
Build and maintain advanced Excel workbooks and templates for D2C fulfilment reporting, carrier forecasting models, and inventory tracking
Write, maintain, and optimize GCP SQL queries to extract, transform, and load fulfilment, inventory, and carrier shipment data from Client's data warehouse - ensuring data accuracy and consistency by validating against SAP ERP, WMS, and OMS source systems
Mine, develop, and distribute data insights that will drive learnings and growth for the eCommerce Operations team
Analyse and develop insights for channel-specific operations data using multiple data sources including Tableau, Kibana, eCommerce business platforms, and other tools
Work closely with the Business Intelligence team to ensure data integrity across Fulfilment, Returns, Operations, and NPS dashboards
Build and maintain weekly outbound volume forecasting models incorporating historical shipment data, order trends, promotional calendars, and seasonality factors by carrier and warehouse
Track, report, and analyse weekly carrier forecast accuracy - measuring actual shipments vs. forecasted volumes by carrier and warehouse with variance commentary and trend analysis
Identify Key Performance Indicators (KPIs), develop a holistic measurement plan, and establish historical benchmarking
Apply deep fulfilment operational knowledge to ensure all reports and dashboards accurately reflect real-world D2C order flow, warehouse operations, and carrier logistics across Client's fulfilment network
Responsible for various testing disciplines, including multivariate, A/B, and user testing to validate hypotheses with data-driven answers
Leverage predictive modelling techniques to provide data-driven thought leadership, helping the business identify areas for improvement in forward and reverse operations
Continually evolve analytics processes and tools; incorporate new data sources to improve understanding of Client's digital business and operations
Proactively work with business units and cross-functional teams - including Category Management, D2C Sales, Finance, and Supply Chain - to understand and translate data-driven initiatives and potential opportunities
Utilize advanced data-driven insights to identify business growth opportunities and provide thought leadership to all levels of the organization

Required Skills, Experiences, Education and Competencies:

Bachelor's degree in engineering, Computer Science, Business, or a related field
2 3+ years of hands-on experience in Data Analytics, specifically within Operations, eCommerce, or Fulfilment environments
Proven experience creating and maintaining Tableau dashboards (or similar BI tools) for both operational and executive audiences
Experience building advanced Excel workbooks, including forecasting models and inventory tracking templates
Familiarity with SAP ERP, WMS, and OMS source systems for data validation purposes
Strong problem-solving ability with excellent communication and data presentation skills
Experience in an eCommerce and/or D2C Commerce environment

The hourly range for roles of this nature are $40.00 to $50.00/hr. Rates are heavily dependent on skills, experience, location, and industry.

cyberThink is an Equal Opportunity Employer.

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Data Analyst