Host

Host Position at Trattoria VillagioVillagio Hospitality Group is growing! We are seeking dynamic and energetic Hosts to join our award-winning team at Trattoria Villagio. If youre a customer service professional who thrives in a fast-paced, high-energy environment and are dedicated to delivering exceptional dining experiences, we want you on our team!As a Host, your responsibilities include greeting guests, providing accurate wait times and seating guests. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure.Primary Responsibilities:Welcomes guests with hospitality and courtesy by meeting, greeting and seating them as they arriveMaintaining a neat and organized reception areaAnswering phone calls, taking reservations, verifying reservationsAssisting with To-Go ordersManaging restaurant wait list during high volume periodsAssisting with running food and cleaning tables when necessaryRequirements:General knowledge of basic customer service skills, restaurant operations, and food service principlesExcellent oral and written communications skillsPleasant demeanor with teamwork attitude; ability to work well with othersAbility to effectively handle customer concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutionsEducation/Training/Experience:High School or equivalent. Coursework in restaurant preferred.Experience in high volume restaurants is preferredPhysical Demands:Prolonged periods of standingAble to lift 15 lbs. without assistanceFlexibility to work early mornings, evenings, weekends, and holidays as needed.Benefits We Offer:Competitive pay based on experience401(k) with employer matchingHealth, Dental, and Vision InsurancePaid time off and employee discountsA collaborative and supportive work environment with room for professional growth.Villagio Hospitality Group is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities