HVAC Manager

HVAC Service ManagerAt F.H. Furr, we're looking for an experienced HVAC Service Manager to lead and coach a team of residential service technicians while driving operational excellence, customer satisfaction, and revenue growth. If you're passionate about mentoring others, improving performance, and helping technicians reach their full potential, this is an opportunity to make a lasting impact with one of the region's most respected home service companies.Why Choose F.H. Furr?Top-of-market compensationPerformance-based bonus opportunitiesComprehensive medical, dental, and vision insurance401(k) with company matchPaid time off and holidaysCareer advancement opportunities within a growing organizationSupportive leadership and a strong team cultureAbout F.H. FurrFor more than 40 years, F.H. Furr has delivered trusted plumbing, HVAC, and electrical services to homeowners throughout Virginia, Maryland, Delaware, and Washington, D.C. With over 850 employees and more than 600 service vehicles on the road, we've built our reputation on integrity, quality workmanship, and exceptional customer care.What You'll DoDevelop and Lead Your TeamCoach, mentor, and train HVAC service technicians to improve technical and customer-facing skillsConduct ride-alongs and performance reviewsCreate individual development plans and help technicians achieve their goalsFoster a culture of accountability, teamwork, and continuous improvementDrive Performance and GrowthMonitor and improve key performance metrics, including revenue, close rates, and average ticket valueHelp technicians identify opportunities to deliver solutions that meet customer needsPartner with leadership to achieve department goals and growth objectivesManage Daily OperationsEnsure efficient scheduling, staffing, and workflow managementCollaborate with dispatch and customer service teams to maximize productivityResolve customer concerns and support a world-class service experienceMaintain ExcellenceUphold company standards for safety, workmanship, and professionalismPromote best practices and ensure compliance with industry regulationsLead by example and set the standard for exceptional serviceWhat We're Looking ForPrevious leadership experience managing residential HVAC service teamsStrong coaching, mentoring, and performance management skillsProven ability to motivate teams and drive resultsExtensive residential HVAC knowledge and technical expertiseStrong communication and problem-solving abilitiesPassion for developing people and creating high-performing teamsLeadership ProfileThe ideal candidate is a hands-on leader who enjoys being in the field, coaching technicians, solving challenges, and celebrating team success. You know how to balance accountability with support, inspire others to perform at their best, and create an environment where people can grow both personally and professionally.Performance-Based RewardsYour success will be measured by the success of your team. This position offers bonus opportunities tied to key performance indicators, including:Revenue growthTeam performanceCustomer satisfactionTechnician development and retentionOperational efficiencyWhen your team succeeds, you succeed.