Plumbing Technician Apply
Plumbing Residential Service Technician
About Longacre Company
We are building the home services company in the state of Pennsylvania. Longacre has been helping property owners in the Southeast PA area for 100+ years. Currently, we are a one-stop hub for everything related to a property (electrical, plumbing, HVAC, kitchen/bath).
Our Core Values
1. Customer First.Our customers depend on us to solve critical problems.We must keep their needs front and center in all we do.
2. Move with purpose. Speed matters. Getting back to someone today is better than tomorrow. We strive to solve our customers problems quickly without compromising on quality. This doesnt mean that we work more after hours, longer days, or zip through jobs in 5 minutes. It means that we move urgently to be the best resource for our customers.
3. Be humble.We are honest when we dont know how to do something and we dont judge each other for being vulnerable.We arent scared to ask questions, no matter our role in the company.
4. Strive for excellence.We care deeply about the quality of our services.We dont settle for good.We take end-to-end accountability for seeing our work through and delivering on our commitments.
What youll be doing
Diagnosing and Repairing Plumbing Systems:Accurately diagnose issues with toilets, pipes, sump pumps, wells, etc.
Performing RegularMaintenance:Conduct routine maintenance checks on plumbing equipment to ensure optimal functioning and efficiency, including cleaning, adjusting, and replacing parts as needed.
Using ServiceTitan every day to record visits, present estimates to customers, and collect payment from customers.
Participate in an on-call rotation that is after hours and on weekends. Our rotation is once every 6 weeks.
Providing Customer Service:Offer excellent customer service by clearly explaining technical issues to homeowners, advising them on maintenance practices, and answering any questions they may have about their plumbing systems.
What we are looking for
At least 1 years of experience as a plumbing residential technician.
Experience using flat-rate and offering upfront estimates to customers.
Passion for your craft and the desire to be a part of a company that wants to be the best home services provider in the state.
Valid PA drivers license
High school diploma or equivalent; vocational training or certification in plumbing
Excellent communication skills with customers and teammates.
Problem-solving ability to make decisions under pressure to ensure client satisfaction.
Results-oriented mindset with a focus on continuous improvement
Preferred Qualifications (these are a bonus, not a requirement)
Experience working with boilers and hydronic systems.
Experience with tankless water heaters
Previously used ServiceTitan.
We may not be a fit if:
Youve only done new construction/bid work. This is a residential focused position.
You are looking for a role where you can make a ton from commissions.We dont spiff technicians on sales because we believe in offering high base pay and educating every customer with their best options, not pushing replacements for the sake of hitting sales numbers.
You arent very comfortable with technology or using an ipad every day. You dont have to be a pro at it but you need to be willing to learn/use it.
Why you should join us
Great bonus structure:
- You get rewarded with a quarterly bonus when the company grows.
- You get $15 for every Google 5-star review.
- You get $25 per on-call and $50 for being on call during the week.
We treat you with respect. We have a great benefits program that includes:
- Paid days off.
- Generous healthcare benefits.
- 401K program.
- Company provided vehicle and company paid for fuel (upon successful onboarding).
We invest in your growth. Every employee gets a customized career plan that helps them understand how they can increase their pay and increase their skills over multiple years.
How to apply?
Send a resume to jobs@longacreco.com.
Job Type: Full-time
Pay: $25.00 - $35.00 per hour
Expected hours: 40 45 per week
Benefits:
- 401(k)
- Company truck
- Dental insurance
- Fuel card
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- On call
Supplemental pay types:
- Bonus opportunities
- Overtime pay
Experience:
- residential plumbing: 1 year (Required)
Ability to Commute:
- Bally, PA 19503 (Required)
Ability to Relocate:
- Bally, PA 19503: Relocate before starting work (Required)
Work Location: In person
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