Property Manager

Commercial Property ManagerLocation: Indianapolis, INPOSITION OVERVIEW:We are seeking an experienced Commercial Property Manager to oversee the daily operations and strategic management of our commercial office building portfolio. This role is critical to ensuring operational excellence, maximizing asset value, and delivering exceptional service to our tenants. The Commercial Property Manager will serve as the primary point of contact for building operations, tenant relations, and financial performance while working closely with maintenance teams and reporting directly to the Chief Administrative OfficerKEY RESPONSIBILITIES:Tenant Relations & Lease AdministrationServe as primary contact for tenant inquiries, concerns, and requests, ensuring prompt and professional resolutionBuild and maintain strong relationships with tenants to promote retention and satisfactionCoordinate lease administration activities including renewals, rent escalations, and tenant improvement projectsConduct regular property inspections and tenant meetings to proactively address issuesManage tenant move-ins, move-outs, and space planning coordinationFinancial ManagementPrepare and manage property operating budgets, ensuring alignment with financial goalsMonitor and analyze property financial performance including income, expenses, and variancesProcess accounts payable and receivable, including rent collection and delinquency managementPrepare monthly, quarterly, and annual financial reports for ownership and leadershipIdentify opportunities for cost savings and revenue enhancementUtilize Yardi property management software for all financial tracking and reportingVendor & Contract ManagementSource, negotiate, and manage relationships with vendors and service providersOversee vendor performance to ensure quality service delivery and contract complianceReview and approve vendor invoices for payment processingNegotiate competitive bids for property services and capital improvementsMaintain comprehensive vendor documentation and insurance certificatesCapital Projects & Property MaintenanceCoordinate with maintenance technicians to ensure properties are well-maintained and operationalPlan and oversee capital improvement projects from conception through completionConduct regular property inspections to identify maintenance needs and safety concernsDevelop and implement preventive maintenance programsEnsure compliance with all building codes, safety regulations, and environmental requirementsManage emergency response protocols and coordinate after-hours issuesOperational ExcellenceEnsure properties operate efficiently and meet company standards for quality and serviceImplement and maintain operational policies and proceduresMonitor building systems and equipment performanceMaintain accurate property documentation including tenant files, vendor contracts, and compliance recordsPrepare reports and presentations for ownership and senior leadership as neededQUALIFICATIONS:Required:Minimum 5-7 years of commercial office property management experienceProven track record of managing multiple commercial office propertiesStrong financial acumen with experience in budget development and financial analysisProficiency in Yardi property management softwareExcellent communication and interpersonal skills with ability to build strong tenant and vendor relationshipsStrong problem-solving abilities and sound judgment in decision-makingAbility to prioritize multiple projects and meet deadlines in a fast-paced environmentValid driver's license and ability to travel between properties as neededProficiency in Microsoft Office Suite (Excel, Word, Outlook)Preferred:Bachelor's degree in Business Administration, Real Estate, or related fieldProfessional certifications such as CPM (Certified Property Manager), RPA (Real Property Administrator), or LEED credentialsExperience with CAM (Common Area Maintenance) reconciliationsKnowledge of HVAC, electrical, and plumbing systemsWORKING CONDITIONS:Standard business hours with flexibility required for tenant emergencies and after-hours issuesRegular site visits to properties within the portfolioOffice-based work combined with time in the fieldOccasional evening or weekend work may be requiredCOMPENSATION & BENEFITSCompetitive compensation package commensurate with experience, along with comprehensive benefitsWe are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.req26-00689