Property Manager

Who we are: Patriot Communities, where we are redefining affordable housing in Arkansas and Illinois. We specialize in providing high-quality, lease-with-option-to-purchase mobile and manufactured home communities, offering families a dependable and cost-effective path to homeownership.
We believe that a home is more than just a place to live—it is the foundation of a thriving community. Our mission is to deliver exceptional property management, responsive service, and well-maintained neighborhoods that our residents are proud to call home. As we continue to grow, we are looking for dedicated, community-minded individuals to join our team and help us make a lasting, positive impact on the families we serve.

Position Overview:

Patriot Communities is seeking an experienced, dependable, and hands-on Property Manager to oversee the daily operations of our manufactured home communities in Conway, AR. This full-time position requires a dynamic professional who is equally comfortable managing administrative duties in an office environment and executing active field duties, such as interacting with residents, inspecting homes, and resolving day-to-day property issues. The ideal candidate brings a proven track record in residential property management, excellent communication skills, and a foundational knowledge of basic handyman tasks. In this role, you will be directly responsible for enforcing community rules, coordinating repairs, managing third-party contractors, and maintaining the overall physical condition of the property to ensure our neighborhoods remain safe, welcoming, and well-maintained. 

Reporting Structure & Supervision: Reports directly to the Operations Manager. 
Specific Property Portfolio: Oversees manufactured home communities located in Conway, AR and surrounding regional areas.
Working Hours & On-Call Expectations: Standard work hours are Monday through Friday, 8:00 AM – 5:00 PM. Requires on-call availability for after-hours emergency responses and urgent community matters.
Compensation & Benefits: Competitive base salary commensurate with experience paid time off (PTO),  generous 401k match and performance-based incentives.
Vehicle & Fuel Policy: Fuel reimbursement for travel between property locations.

Key Responsibilities:

1. Property Operations and Inspections

• Oversee the daily operations of assigned manufactured home communities.
• Conduct routine inspections of homes, lots, common areas, roads, and community infrastructure.
• Identify maintenance issues, safety hazards, property damage, and community rule violations.
• Ensure vacant homes and lots are maintained in clean, safe, and marketable condition.
• Maintain accurate property records and report operational issues to management.
• Manage move-in and move-out inspections, lot preparation, home setup coordination, and resident orientations.
• Ensure property operations strictly comply with local, state, and federal safety standards, environmental guidelines, and housing regulations.
• Fulfill emergency and crisis management procedures, serving as the primary point of contact during severe weather, utility outages, or security incidents.
• Assist in annual budgeting and financial oversight, monitoring operating expenses and controlling property-level maintenance budgets.
• Promote community engagement by hosting resident events and fostering positive community communications.

2. Resident Relations and Lease Enforcement
3. Delinquencies, Evictions, and Lockouts
4. Contractor Hiring and Management
5. Maintenance and Handyman Responsibilities
6. Administrative and Computer Responsibilities
7. Financial and Operational Responsibilities

Qualifications & Preferred Experience

• Experience: Minimum of 2 years of residential property management experience. Experience managing manufactured home communities, multifamily rental properties, or overseeing multiple properties simultaneously is highly preferred.
• Maintenance & Vendor Management: Proven ability to locate, hire, schedule, and manage third-party contractors. Candidates must possess basic handyman skills, familiarity with common residential maintenance issues, and the ability to accurately document physical inspections and maintenance work. Experience coordinating home renovations, capital improvements, and property turnovers is preferred.
• Technical Skills: Proficiency in standard office productivity suites, digital recordkeeping, email, and Microsoft Excel. Practical experience with property management software systems (such as Rent Manager, Yardi, or AppFolio) is strongly preferred.
• Communication & Operations: Exceptional written and verbal communication skills, with a demonstrated ability to handle difficult resident interactions professionally and resolve lease enforcement issues. Strong organizational, time-management, and independent priority-management capabilities are required.
• Legal Knowledge: Familiarity with landlord-tenant laws, local lease enforcement procedures, and standard eviction processes is a plus.
• Travel Requirements: Must possess a valid driver’s license and have the ability to travel regularly between assigned property locations.
  
  

Physical and Work Requirements

• Ability to walk properties regularly, including uneven terrain and outdoor areas.
• Ability to climb stairs, bend, kneel, and inspect homes and common areas.
• Ability to perform basic maintenance work safely.
• Ability to work outdoors in varying weather conditions.
• Ability to respond to urgent property issues outside normal business hours when assigned.
• Regular travel between assigned communities may be required.

Performance Expectations:

Success in this position will be measured by:

• Overall cleanliness, safety, and appearance of assigned communities.
• Timely identification and resolution of lease violations.
• Responsiveness to resident concerns and maintenance requests.
• Effective contractor management and quality of completed repairs.
• Accurate and timely reporting to management.
• Efficient preparation of vacant homes for occupancy.
• Compliance with company policies and applicable laws.
  
  

Additional Responsibilities

The Property Manager may be assigned additional duties consistent with the position and the operational needs of Patriot Communities.
Patriot Communities is an Equal Opportunity Employer. Employment decisions will be made in accordance with applicable federal, state, and local laws.