Property Manager (Affordable Co-ops)

Property Manager - (Affordable Co-ops) New York, NY | On-SiteThe RoleA well-established affordable housing owner-operator in New York City is hiring a Property Manager to take full ownership of an assigned portfolio in New York City. The organization focuses on Mitchell-Lama co-ops and similar regulated residential communities, and this person will be the primary point of contact for residents, shareholders, and co-op boards at the property level. Portfolios are manageable by design, roughly 300 to 400 units across one to three properties. Each Property Manager works with a dedicated assistant, and a regional manager and leadership team are available for escalations, capital projects, and anything outside the scope of day-to-day operations.This is not a corporate real estate or asset management role. It is a hands-on, relationship-driven position for someone who wants to run a property well, knows what that takes, and takes pride in doing it.What This Role Is, and Is NotThis role is:A hands-on property management position with genuine ownership over a focused, defined portfolioA customer service and relationship-driven job, where clear communication and the ability to handle board dynamics professionally will determine a lot of your successStructured with real support, including a dedicated assistant and a regional manager to back you upA good fit for someone with a few years of residential property management experience who is ready to operate independentlyAn opportunity to make a tangible difference in the communities you serveThis role is NOT:A portfolio-juggling role managing dozens of properties with no bandwidth to do any of them wellA fit for someone without direct, hands-on residential property management experience in a meaningful capacityRemote or hybrid, even partiallyA stepping stone for someone primarily interested in development, asset management, or corporate real estateRequired Experience & Traits2 to 6 years of residential property management experience, with real responsibility for operations, staff, and residentsComfortable managing maintenance and administrative staff, holding people accountable, and keeping daily operations on trackStrong communication and customer service skills, including the ability to handle difficult conversations with residents and board members professionallyExperience working with or reporting to co-op or condo boards, or a clear working understanding of how board governance operates in practiceSound judgment about when to handle something independently and when to escalateFamiliarity with Mitchell-Lama, HDFC co-ops, affordable housing regulations, or similar programs is helpful but not required if you have solid fundamentals and can learn the specificsAn assistant property manager with substantial hands-on responsibility and strong references will be consideredKey ResponsibilitiesDay-to-Day OperationsManage all aspects of assigned property operations, keeping daily priorities moving and longer-term goals on trackOversee restoration of vacant units and manage applicant screening and waiting list administrationProcess accounts payable and manage accounts receivableStaff SupervisionSupervise on-site maintenance and administrative staff, setting clear expectations and ensuring consistent performanceCoordinate with the assigned assistant to maintain coverage and operational continuityResident & Board RelationsServe as the primary point of contact for residents and shareholders, resolving complaints and issues with professionalism and responsivenessBuild and maintain constructive working relationships with co-op boards, attend board meetings as needed (including evening meetings), and handle board communications with tact and clarityCapital Projects & ComplianceMonitor capital improvement projects and contractor performance, ensuring work progresses on schedule and within scopeIdentify issues that require leadership support, such as major capital work, financing questions, or legal matters, and coordinate accordinglyMaintain compliance with applicable regulations, including Mitchell-Lama program requirements where relevantReporting & AccountabilityComplete regular status reports and track property goals, flagging issues before they become problemsKeep accurate records and documentation across operational, financial, and compliance functionsCompensationBase salary: $75,000 to $90,000, depending on experienceBenefits include medical, dental, and vision coverage, with the employer contributing toward medical premiums401(k) plan available (no employer match currently)