Property Manager

Position SummaryWe're seeking an experienced, customer-focused, and results-driven Property Manager to lead the daily operations of a large multifamily rental community. The Property Manager will be responsible for maximizing occupancy, driving financial performance, ensuring exceptional resident satisfaction, and overseeing all property operations, including leasing, maintenance, resident relations, vendor management, and team leadership.The ideal candidate is a strong leader with a proven track record in multifamily property management, operational excellence, and building high-performing teams within a dynamic residential environment.Key ResponsibilitiesProperty OperationsOversee the day-to-day operations of a large apartment community, ensuring the property is maintained to the highest standards.Ensure compliance with company policies, fair housing regulations, and local, state, and federal laws.Conduct regular property inspections to maintain curb appeal, safety, and resident satisfaction.Manage contracts and relationships with vendors, contractors, and service providers.Financial ManagementDevelop and manage annual operating budgets.Monitor revenue, expenses, and overall financial performance.Analyze monthly financial statements and implement strategies to improve profitability.Approve invoices, manage accounts payable, and ensure effective cost controls.Drive occupancy, rental income, and ancillary revenue initiatives.Meet or exceed budgeted NOI (Net Operating Income) goals.Leasing & OccupancyCollaborate with the leasing team to achieve occupancy and revenue targets.Monitor market trends and competitor activity to optimize rental rates and leasing strategies.Oversee lease renewals, resident retention programs, and move-in/move-out processes.Ensure an exceptional prospect and resident experience throughout the leasing lifecycle.Resident RelationsFoster a positive community atmosphere focused on resident engagement and satisfaction.Address resident concerns and escalated issues promptly and professionally.Develop and implement resident retention initiatives and community events.Monitor resident feedback and online reputation management platforms.Team LeadershipRecruit, train, coach, and develop leasing, maintenance, and administrative team members.Conduct performance evaluations and establish accountability measures.Promote a culture of teamwork, professionalism, and customer service excellence.Mentor team members to support career growth and succession planning.Maintenance & Capital ProjectsPartner with the maintenance team to ensure timely completion of work orders and preventive maintenance programs.Oversee capital improvement projects, renovations, and community upgrades.Monitor project schedules, budgets, and vendor performance.Ensure compliance with safety policies and risk management practices.QualificationsRequired5+ years of multifamily property management experience.Experience managing large apartment communities (500+ units preferred).Strong knowledge of Fair Housing laws and property management best practices.Budgeting, financial reporting, and operational management experience.Proficiency with property management software such as Yardi, RealPage, Entrata, or similar platforms.Strong Microsoft Office skills.PreferredCAM, CPM, ARM, CAPS, or other industry certifications.Experience managing luxury or Class A/B multifamily communities.Knowledge of revenue management and pricing strategies.Knowledge, Skills & AbilitiesExceptional leadership and team development skills.Strong financial and business acumen.Excellent communication, negotiation, and conflict-resolution abilities.Customer-service-oriented mindset.Ability to manage multiple priorities in a fast-paced environment.Strong organizational and problem-solving skills.Proven ability to drive resident satisfaction, retention, and occupancy performance.Key Performance Indicators (KPIs)Occupancy and leasing performanceResident retention and renewal ratesNet Operating Income (NOI)Budget adherenceResident satisfaction scoresOnline reputation ratingsDelinquency and collections performanceWork order completion and maintenance metricsWhy Join Us?Join a team dedicated to creating exceptional living experiences for residents while delivering strong financial results. You'll have the opportunity to lead a vibrant community, develop talented team members, and make a measurable impact on property performance and resident satisfaction.If you are a passionate leader who thrives on operational excellence, customer service, and building successful communities, we encourage you to apply.EOE