Returns Associate- HOU

Returns AssociateThe returns associate is responsible for daily checking in, upkeep of claims and dealer returns. Corresponding with receiving supervisor for restocking and processing credits to Ford and GM accordingly.What you'll doDaily upkeep of claims and dealer returnsCorresponding with warehouse for restocking and handling credits back to Ford and GM dealershipsTracking damaged claims from inbound Ford and GM shipmentsProcessing reimbursements from Ford and GM vendorsFord and GM claims processingSet up RMA'sFollow SOPs and safety guidelinesKeep work areas clean and organizedQualificationsHigh School Diploma or GED preferredPrior warehouse experience a plusExcellent verbal and written communication skills, fluent in EnglishExcellent attention to detail in a fast-paced environment.Basic computer experience is helpfulPhysical Demands:Standing, Walking, Reaching/Bending, Endurance, Balancing/Mobility, Manual Dexterity, Exposure to varying conditions, Repetitive Motion, Lifting to 50 lbs. consistently, safety equipment, loud noises: 8-hour work shiftReasonable Accommodation StatementConsistent with the Americans with Disabilities Act (ADA) in the State of Texas, it is the policy of Frank Kent Enterprises LTD to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy requests for reasonable accommodation apply to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Brandi Beall at brandib@swadtx.com.Work Environment & Schedule: Day Shift, Full Time, on-siteMay occasionally require weekends or overtimeClassification: Non-ExemptSalary/Hourly: HourlyDepartment: ReceivingReports To: Receiving SupervisorSalary Band: $18.00About Southwest Accessory GroupSouthwest Accessories Group is committed to being the premier supplier of accessories by serving our customers with precision, responsiveness, and integrity. We fulfill their needs in an accurate and seamless manner, grounded in a culture of excellence and grit.We strive to be the employer of choice by fostering a workplace where every individual feels valued and empowered. Through clear goals, strong communication, and aligned purpose, we provide meaningful opportunities for professional growth and personal worth.We are dedicated to maintaining an efficient and profitable organization, ensuring long-term value creation for our owners through principled leadership and operational alignment. Our employees, our customers, and our community are our most valuable assets. It is our responsibility to provide a professional atmosphere based on sound business ethics, honesty and integrity.BenefitsDay Shift (No Overnights)Paid Holidays401(k) Plan w/ matchFull benefit package including medical, dental, vision, life, disability and supplemental plans.PTO & Sick Time