Sales Coordinator

Sales CoordinatorSummary/Objective: The Sales Coordinator serves as a vital link between the sales team, customers, and suppliers, ensuring seamless operations and efficient sales processes. This role requires a mix of strategic support, technical understanding, and administrative expertise to drive sales success. The ideal candidate will possess exceptional organizational abilities, a proactive approach to problem-solving, and strong interpersonal skills to maintain effective relationships with all stakeholders. The candidate should be comfortable working with various product lines and helping customers identify the right solutions, akin to a sales engineer. Sales Coordinator Responsibilities Include: Vendor and Product Support:Develop a comprehensive understanding of the product lines offered by multiple supplier vendors.Assist the sales team in identifying the right products to meet customer needs, acting as a technical resource when necessary.Maintain a database of supplier products, pricing, and specifications for easy reference.Coordinate with vendors to obtain accurate and timely product information, including availability and lead times.Build and maintain strong relationships with supplier representatives to ensure smooth operations and effective communication.Quote Development and Management:Assist the sales rep(s) with entering data, managing and building detailed and accurate quotes using HubSpot (Bliss' CRM) & QuickBase (Bliss' quote system).Review quotes for completeness and accuracy to help act as a peer check for sales rep before submission to customers.Track the status of quotes and follow up on pending approvals.Develop standardized quote templates for different project types in coordination with the sales rep.CRM and Database Administration:Assist in implementing and maintaining systematic CRM workflows using HubSpot and QuickBase.Create and update customer profiles with relevant information to support the sales pipeline.Track and monitor customer interactions and communication history within the CRM system.Ensure the sales pipeline remains up-to-date and reflective of current opportunity stages.Generate detailed reports on sales activities, outcomes, and pipeline metrics to support team decision-making.Maintain data integrity through regular audits and updates to ensure accuracy.Create and distribute weekly/monthly sales performance reports and set up automated alerts for follow-up activities.Required Skills and Experience: Experience:3-5 years of experience in sales support or coordination roleExperience in construction industry preferredKnowledge of sales processes and best practicesUnderstanding of basic business principles and practiceTechnical Skills:Proficient in Hubspot & Quickbase is a bonus and database management is a requirementStrong Microsoft Office skills, particularly ExcelExperience with sales tools and softwareSoft Skills:Excellent organizational and time management abilitiesStrong written and verbal communication skillsDetail-oriented with a focus on accuracyAbility to work independently and as part of a teamCommunication Skills:Excellent written and verbal communication abilitiesStrong presentation and documentation skillsAbility to communicate effectively with all levels of managementProfessional phone and email etiquetteExperience in business writing and proposal developmentEducation:Bachelor's degree in Business, Marketing, or related field preferred but not requiredEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.