Salesforce Architect

The Salesforce Architect is the hands-on technical authority for the Salesforce ecosystem. You own solution architecture, design quality, platform integrity, and the engineering standards for changing and running this business-critical environment.You will support the current Salesforce/Fonteva platform while reducing unnecessary customization, technical debt, and vendor dependence. You will also preserve future options by building modular interfaces, documenting the current state, and providing objective technical analysis for modernization, migration, or selective capability replacement decisions.ResponsibilitiesSolution Architecture and Technical Design (25%)Define and govern designs for Salesforce/Fonteva and the CRM/AMS capabilities that depend on it.Platform Engineering and Technical Quality (20%)Lead hands-on work across Salesforce configuration, automation, custom development, and managed-package extensions.Integration, Data, and Federated Architecture (20%)Design reliable data movement and system interactions across the national, state, and local membership ecosystem.Security, Reliability, and Operational Stewardship (15%)Protect the security, performance, and stability of Salesforce/Fonteva and its member-facing services.Release, Environment, and Technical Governance (10%)Establish the technical controls that move changes safely from design to production.Modernization, Vendor Transition, and Technical Strategy (10%)Provide technical analysis and knowledge transfer that strengthen internal ownership and inform the future of the CRM/AMS ecosystem.QualificationsEducationBachelor's degree in computer science, information systems, software engineering, or a related field. Twelve years of experience may substitute for the degree.Required Experience8+ years of progressively responsible enterprise application experience5+ years of hands-on Salesforce delivery3+ years as a Salesforce solution architect, technical architect, or technical lead in a complex production environmentMust have Fonteva experienceArchitecture ownership across custom development, integrations, external users, data, security, and release engineeringYour background should include:Owning end-to-end technical designs in a production Salesforce org with significant custom code, automation, integrations, and managed packagesDiagnosing Apex, Lightning Web Components, Flow, SOQL, metadata, sharing, and integration behavior directly, not only through high-level design artifactsDesigning secure Experience Cloud (or comparable) member portal access, including external identities and unauthenticated scenariosDesigning APIs and data exchanges across multiple systems, organizations, or operating models, with reconciliation and support controlsLeading architecture reviews, technical estimation, code and configuration reviews, test strategy, and release readinessRemediating technical debt, performance problems, security gaps, upgrade constraints, or unstable production behavior in an established orgDirecting developers, administrators, consultants, and managed-service providers without direct supervisory authorityWriting architecture, operating, and decision documentation that internal teams can rely on after a consultant or key resource departsKnowledge and SkillsSalesforce architecture: data modeling, security and sharing, automation, Apex, LWC, Flow, Experience Cloud, asynchronous processing, APIs, and platform limitsTradeoff analysis: declarative configuration vs. custom development, managed packages, middleware, and external productsManaged packages: extension patterns, dependency management, release compatibility, and vendor-supported upgrade pathsIntegration patterns: REST and SOAP APIs, platform events and other event patterns, batch processing, identity, error handling, retry, and reconciliationCRM concepts: constituent relationships, organizational affiliations, membership status, eligibility, join and renewal, dues, pricing, billing, payments, refunds, remittance, events, and member serviceFederated models: independent organizations sharing standards and data without sharing one application or one set of local policiesSecurity: least privilege, profiles, permission sets, sharing, field-level security, external-user access, integration identities, payment-card and personal-data protection, and auditabilityDevOps: metadata management, Git-based source control, automated testing, CI/CD, environment strategy, and controlled deploymentPerformance and operations: governor limits, data volume, storage, asynchronous workloads, monitoring, incident response, backup, and recoveryArchitecture documentation: current- and target-state diagrams, data and integration models, sequence diagrams, decision records, nonfunctional requirements, and technical standardsTechnical-debt management: assessment, code and automation inventory, dependency analysis, and staged remediation planningAgile delivery: backlog refinement, estimation, dependency management, release governance, and collaboration with product, analysis, QA, data, and engineeringAI-assisted analysis: approved practices with human validation, privacy protection, access control, and reproducible evidenceAbilities and AttributesMoves fluidly between architecture strategy and detailed evidence in code, metadata, logs, data structures, and integration behaviorExplains complex designs and risks in business terms while giving developers precise implementation directionDistinguishes policy questions, process problems, data defects, configuration issues, integration failures, and code defects before proposing a fixConstructively challenges unnecessary customization and vendor recommendations, and documents the basis for decisionsBalances urgent production and renewal needs against long-term platform health, avoiding short-term fixes that create hidden riskLeads through technical authority, facilitation, and evidence rather than a management title or direct reportsWrites clearly, documents with discipline, and follows through on risks, decisions, and corrective actionsStays vendor-neutral: supports the current platform while evaluating future options objectivelyWorks comfortably in a hybrid environment with business leaders, technical specialists, vendors, and geographically distributed association partnersCertificationsPreferred: Salesforce Certified Platform Developer, plus one or more architect-domain credentials such as Platform Data Architect, Platform Integration Architect, or Platform Sharing and Visibility Architect.Desirable, not required: Salesforce Certified Application Architect, System Architect, or Technical Architect.Technology EnvironmentSalesforce, Fonteva, Experience Cloud, Azure DevOps, Git-based source control, Copado or comparable DevOps tooling, Power BI, Microsoft 365, API and integration technologies, data and reporting platforms, identity and security services, and approved generative AI tools. You will be expected to work with other products and patterns as the CRM/AMS architecture evolves.Preferred, Not RequiredFonteva architecture, development, administration, or upgrade experience, especially extending a managed package without undermining its supportability (strong preference)Experience with association management systems, membership organizations, nonprofits, healthcare associations, or other constituent-centered enterprisesExperience with federated structures (national, state, local, franchise, or chapter) and independently governed business rulesExperience with complex dues or pricing calculation, renewals, accounts receivable, payments, refunds, remittance, and financial reconciliationExperience modernizing a heavily customized Salesforce org, reducing managed-service dependence, or transferring architecture ownership to an internal teamExperience with platform migration, selective capability replacement, API-led decomposition, or staged strangler architecturesExperience analyzing Salesforce licensing, feature use, storage, environments, and dependencies to support contract right-sizing