Server

Server Job DescriptionWe're hiring people to join our team as Servers! Pizzeria Portofino is located directly on the Chicago riverfront. The restaurant is a sun-drenched casual pizzeria that instantly transports you to the Riviera, offering expansive all-weather patio seating on its 130-foot outdoor terrace. Expect hand-stretched pizzas, vegetable antipasti, and artisan pastas coupled with a robust spritz program and approachable coastal wines. Caring. Creative. Careers. Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team. EOE. We participate in E-Verify / Participamos en E-VerifyServers are responsible for exceeding guests' expectations by providing efficient, friendly guest service. Teamwork, enthusiasm, food and wine knowledge, the ability to multitask and a high energy level are necessary for success in this position.Essential FunctionsProvide efficient, friendly guest service to a 3-6 table section including but not limited to following all steps of service and bussing the table to ensure a positive guest experienceAccurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and proceduresAvailable to work a variety of hours, days and shifts, including weekendsSafely and effectively transport food or beverages to a table of three in a single tripSafely and effectively use and operate all necessary tools and equipmentAbility to effectively communicate in order to perform and follow job requirements in written and spoken directionAbility to multitask calmly and effectively in a busy, stressful environmentWork in a confined, crowded space of variable noise and temperature levelsAble to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 poundsAbility to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfacesKey Responsibilities and DutiesEnsure the overall guest experience exceeds expectations and anticipate guests' needsGreet guests with a warm, sincere smileUse tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesyUnderstand and respond knowledgeably to questions about the restaurant and menuUse sales techniques to present and encourage current promotions to guestsFollow all steps of serviceUnderstand and follow the food allergy procedure and special orders/restrictionsProficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminalsComply with all safety and sanitation guidelines and proceduresSuccessfully complete alcohol awareness trainingFollow all rules, policies, procedures and conditions of employment, including those outlined in the Employee HandbookGet along well with others and be a team playerOther duties will be assigned as needed