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Service Manager

  • Service Manager job type Posted on: Nov 09, 2026
  • Service Manager experience level TiltEdge Solutions LLC
  • Service Manager employment type Wilmington, North Carolina
  • Service Manager employment type Onsite
  • Service Manager salary Full-time
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Job Title :

Service Manager

Job Type :

Full-Time

Job Location :

Wilmington North Carolina United States

Remote :

No

Jobcon Logo Job Description :

Job Description:
Will manage approximately 6-10 employees, oversee scheduling and field operations, maintain customer satisfaction, and help drive sales and revenue. Looking for a hands-on leader who can motivate a team, hold employees accountable, solve problems, and identify opportunities to grow the business.
Responsibilities:
  • Lead, motivate, and manage 6-10 service technicians and crew leaders.
  • Coordinate daily schedules, crews, vehicles, and equipment.
  • Monitor attendance, job quality, productivity, and customer satisfaction.
  • Partner with CSRs and the call center to schedule and manage customer jobs.
  • Provide quotes, close jobs, and identify new sales opportunities.
  • Set monthly goals and develop high-performing technicians into leadership roles.
  • Ensure vehicles and equipment are properly maintained.
  • Manage daily paperwork, payments, revenue tracking, fuel receipts, and operational reporting.
  • Lead weekly service meetings and maintain strong communication across the team.
Requirements:
  • 2+ years of experience in home services, maintenance, construction, landscaping, or a similar field-service environment.
  • Previous management or crew leadership experience, including overseeing technicians and daily operations.
  • Experience coordinating jobs, schedules, crews, vehicles, and customer appointments.
  • Sales experience, including quoting, upselling, and closing jobs.
  • Experience overseeing equipment, tools, and vehicle maintenance/readiness.
  • Strong customer service and problem-solving skills.
  • Experience tracking revenue, payments, expenses, fuel, and operational paperwork.

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Jobcon Logo Position Details

Posted:

Nov 09, 2026

Reference Number:

858-36412

Employment:

Full-time

City:

Wilmington

Job Origin:

CIEPAL_ORGANIC_FEED

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Job Description:
Will manage approximately 6-10 employees, oversee scheduling and field operations, maintain customer satisfaction, and help drive sales and revenue. Looking for a hands-on leader who can motivate a team, hold employees accountable, solve problems, and identify opportunities to grow the business.
Responsibilities:
  • Lead, motivate, and manage 6-10 service technicians and crew leaders.
  • Coordinate daily schedules, crews, vehicles, and equipment.
  • Monitor attendance, job quality, productivity, and customer satisfaction.
  • Partner with CSRs and the call center to schedule and manage customer jobs.
  • Provide quotes, close jobs, and identify new sales opportunities.
  • Set monthly goals and develop high-performing technicians into leadership roles.
  • Ensure vehicles and equipment are properly maintained.
  • Manage daily paperwork, payments, revenue tracking, fuel receipts, and operational reporting.
  • Lead weekly service meetings and maintain strong communication across the team.
Requirements:
  • 2+ years of experience in home services, maintenance, construction, landscaping, or a similar field-service environment.
  • Previous management or crew leadership experience, including overseeing technicians and daily operations.
  • Experience coordinating jobs, schedules, crews, vehicles, and customer appointments.
  • Sales experience, including quoting, upselling, and closing jobs.
  • Experience overseeing equipment, tools, and vehicle maintenance/readiness.
  • Strong customer service and problem-solving skills.
  • Experience tracking revenue, payments, expenses, fuel, and operational paperwork.

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