Strategic Account Manager

About CXM GroupCXM Group has built a lending platform that helps banks generate more revenue and retain more customers. The product and our market approach are proven in our Connecticut pilot. Now we’re building the sales organization that will bring the platform to banks nationwide, market by market.About the RoleWe’re hiring relationship-driven Strategic Account Managers to launch and grow our platform in several markets: Arkansas, Florida, Illinois, Louisiana, Nebraska, Massachusetts, South Dakota, Texas, Virginia, and Washington. Each hire will own their market as we expand toward all 50 states.This role is closer to a key account manager or wealth advisor than a pure hunter. The model is proven, and your job is to land, expand, and grow accounts in your territory.You’ll build a territory from the ground up, working alongside senior banking leadership and the commercial bankers and loan originators on their teams to bring a revenue-generating,customer-retention platform to life. As the first sales hire in your market, you’ll also help shape the playbook as we scale nationally.What You’ll DoDrive referral and participation activity, including shepherding inbound deal referrals to your bankers through a relationship-first approachBuild relationships with commercial bankers and loan originators, and show them how CXM makes their job easierTranslate the platform for non-technical audiences, explaining how it works in plain, credible termsUse your credit knowledge to give sharp, credible answers that keep doors open as you move from one stakeholder to the nextRun a land-and-expand motion: activate an account, then grow usage and volume within itTravel about 50% within your market to build in-person relationships. The early stage is face-to-face by design. Strong remote skills will matter once you’re maintaining and growing referral and deal flow within a bank.Who You AreYou have some banking experience, ideally in lending, appraisal, or lending services, enough to speak the language and know creditYou’re comfortable across the sophistication spectrum. Bankers range widely in experience, and you can establish credibility with each of them from day oneYou’re a strong closer who also knows how to nurture and grow an account over timeYou’re outgoing, tenacious, and resourceful, finding creative ways to get in front of people and treating “no” as “not yet”You’re comfortable building relationships with senior, hard-to-reach audiences like bank executives and lending leadersYou read a room well and adapt. Every bank, stakeholder, and deal is differentYou understand organizational dynamics inside complex enterprisesYou’re genuinely curious about banking and lending, or highly motivated to learn fastYou live in, or have established relationships in, one of our hiring marketsEarly-career candidates are welcome. We’re looking for someone coachable and hungry. Mindset matters as much as skill set: this role is about curiosity, reading rooms, and making genuine connections across the organization.Why CXM Group?You’ll be the first sales hire in a market that’s about to scale, with the chance to shape the playbook as we expand across all 50 states. This role is built for someone who wants ownership early: not a scripted sales process, but room to be innovative in how you connect with people and think on your feet. We want to train and mold the right person, not fit someone into a rigid mold that already exists.What We OfferPay range: $100,000 – $120,000 base salary + commissionLocation: based in your market, with periodic visits to our Stamford, CT officeThe chance to join a growing startup on the edge of accelerated growth. We have fun while building a high-tech, high-growth company togetherEqual Opportunity EmploymentCXM Group is an Equal Opportunity Employer. We believe no one should be discriminated against because of their differences, including age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.