Find Full Time Job in , , United States | Snaprecruit

Find Full Time Job in , , US
  • Snapboard
  • Activity
  • Reports
  • Campaign
Welcome ,

T-Mobile Retail Associate Manager LOCKPORT | South Transit Rd

In New York United States

Save this job

T-Mobile Retail Associate Manager LOCKPORT | South Transit Rd   

JOB TITLE:

T-Mobile Retail Associate Manager LOCKPORT | South Transit Rd

JOB TYPE:

Full-time

JOB LOCATION:

Lockport New York United States

JOB DESCRIPTION:

Were a national T-Mobile Preferred Retailer with 300+ retail stores across the U.
S.
Since 93, weve been providing superior service and quality wireless products featuring the latest in technology.
As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customers demand! Do you think you have what it takes to be an Archer? If so, keep reading!


Arch Telecoms
Retail Associate Managers (RAM) work as part of a Retail Team to bring the T-Mobile brand to life.
They live and breathe the T-Mobile brand and Arch Telecoms Core Values.
Our RAMs are brand ambassadors, they create energy and excitement around our products and services.
They thrive in a fast-paced fun environment where customer needs are their first focus.
They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships.
They continuously work to build expertise in uncovering our customers needs and have a passion to educate, demonstrate and recommend device and service solutions.
This role is a learning role, where you will be expected to work with your team to build required skills as well as assist the Retail Store Manager in all operational duties.


What you'll do in your role?

Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.

  • Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise.

  • Assist Retail Store Manager is daily operations and coaching.


Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customers neighborhood, providing them with a lightning fast LTE network!

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • How were redefining how wireless is done, down to device and account inspection, review and troubleshooting.

Complete training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.


Build relationships with and partner with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Develop strong peer relationships where we are all accountable for the companys success.

  • Be willing to have a good time while providing first class customer experience


The ideal candidate will bring:


  • Leadership!

  • Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.

  • Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.

  • Being effective with operational, financial and performance management.

  • Amazing communication skills, to your team and customers.

  • Prior wireless sales experience.

Whats in it for you?

  • Employee Stock Ownership Program (ESOP)

  • Competitive hourly pay

  • Bonus earnings

  • Automatic raises when reaching attainable milestones

  • Exciting opportunities for career advancement

  • A culture of care & excellence

  • Health Benefits for Full Time Employees

What must haves do you need?

  • Be at least 18 years of age

  • High school degree or GED

  • Ability to stand for long periods of time

  • Ability to lift objects weighing up to 25lbs

  • Reliable transportation

  • Full Time (40 hours)


Diversity & Inclusion is a foundational principle of Arch Telecom.
Embracing a diverse workforce is a significant contributor to our success as an organization.
Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience.
We embrace the diversity that makes our employees unique, and we welcome everyone to our team.
YOU BE YOU!


Apply Now: www.
archtelecom.
net

Inquiries: Recruiting@archtelecom.
net

Position Details

POSTED:

EMPLOYMENT:

Full-time

SALARY:

20 per year

SNAPRECRUIT ID:

S-1707369149-7ecfb74f0c2db77c23826fc050fda3e5

LOCATION:

New York United States

CITY:

Lockport

Job Origin:

jpick2

A job sourcing event
In Dallas Fort Worth
Aug 19, 2017 9am-6pm
All job seekers welcome!

T-Mobile Retail Associate Manager LOCKPORT | South Transit Rd    Apply

Click on the below icons to share this job to Linkedin, Twitter!

Were a national T-Mobile Preferred Retailer with 300+ retail stores across the U.S. Since 93, weve been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customers demand! Do you think you have what it takes to be an Archer? If so, keep reading!


Arch Telecoms
Retail Associate Managers (RAM) work as part of a Retail Team to bring the T-Mobile brand to life. They live and breathe the T-Mobile brand and Arch Telecoms Core Values. Our RAMs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills as well as assist the Retail Store Manager in all operational duties.


What you'll do in your role?

Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.

  • Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise.

  • Assist Retail Store Manager is daily operations and coaching.


Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customers neighborhood, providing them with a lightning fast LTE network!

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • How were redefining how wireless is done, down to device and account inspection, review and troubleshooting.

Complete training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.


Build relationships with and partner with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Develop strong peer relationships where we are all accountable for the companys success.

  • Be willing to have a good time while providing first class customer experience


The ideal candidate will bring:


  • Leadership!

  • Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.

  • Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.

  • Being effective with operational, financial and performance management.

  • Amazing communication skills, to your team and customers.

  • Prior wireless sales experience.

Whats in it for you?

  • Employee Stock Ownership Program (ESOP)

  • Competitive hourly pay

  • Bonus earnings

  • Automatic raises when reaching attainable milestones

  • Exciting opportunities for career advancement

  • A culture of care & excellence

  • Health Benefits for Full Time Employees

What must haves do you need?

  • Be at least 18 years of age

  • High school degree or GED

  • Ability to stand for long periods of time

  • Ability to lift objects weighing up to 25lbs

  • Reliable transportation

  • Full Time (40 hours)


Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!


Apply Now: www.archtelecom.net

Inquiries: Recruiting@archtelecom.net


Please wait..!!