Desktop Support Technician

Description

We are seeking a Desktop Support Analyst to provide onsite technical support within a Radiation Oncology department. This individual will serve as the primary desktop support resource for end users across multiple clinical locations, ensuring technology issues are resolved quickly and efficiently to support critical patient care operations.

Responsibilities:

Provide desktop support for Windows PCs, laptops, printers, and peripheral devices

Troubleshoot hardware, software, network connectivity, and application issues

Support users experiencing Citrix and remote access issues

Install, configure, and maintain applications used by Radiation Oncology staff

Respond to and resolve service tickets while maintaining accurate documentation

Perform workstation deployments, replacements, and equipment setup

Provide hands-on support to physicians, clinicians, administrators, and other healthcare staff

Work with infrastructure and application teams to resolve escalated technical issues

Support system upgrades, software rollouts, and technology initiatives

Maintain compliance with organizational security policies and procedures

Deliver excellent customer service and maintain a professional presence with end users

Skills

Desktop, Windows 11, Citrix, VDI's, Deployment, Network Troubleshooting, Customer Service, Windows 10, Support, Hardware, Active directory, Imaging, Office 365, Printers, O365

Top Skills Details

Desktop, Windows 11,Citrix,VDI's,Deployment,Network Troubleshooting, Customer Service

Additional Skills & Qualifications

2-4+ years of desktop support or technical support experience

Strong troubleshooting skills within Windows environments

Experience supporting Citrix environments

Ability to diagnose and resolve network connectivity issues

Strong communication and customer service skills

Healthcare experience is a plus

Ability to work independently while supporting a geographically dispersed user base

Experience Level

Intermediate Level

This is a Contract position based out of Mineola, NY.

The pay range for this position is $23.00 - $25.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract position based out of Mineola, NY.

This position is anticipated to close on Oct 30, 2026.

This is a fully onsite position in Mineola,NY.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.